Latest update on our Extreme Foods trials and tribulations

You may remember our issues with Extreme Foods, and then the subsequent response from them. Well, now we can give you an update on the saga.

I'm sure you've heard the stories of people getting coupons, or cases of product, or a bunch of free stuff as an apology from companies when they buy defective/faulty/bad products unknowingly and complain to the manufacturer. Companies will often do it to appease upset customers in hopes that they'll continue to buy their products, and to show how "loyal" and "respectful" they are to said customers.

Well, it turns out Extreme Foods are not one of these companies. They sent us this:

It is a small box, filled with exactly two small bags of Blair's chips. Two bags to replace the two defective bags we had. And after asking us which flavours we'd like to see, they didn't even send us the ones we'd requested. Top notch customer service. I'm (jokingly) surprised they didn't make us pay for shipping.

So there you have it. Closure. Extreme Foods doesn't care about your satisfaction, and they definitely don't go the extra mile to keep you as a customer.